Morning everyone. Sorry to hear I'm not the only one still going through this.
In answer to Gerri Attrick's question, no - I've just checked the downloadable exel report and the month to date for April, and I'm still missing 70 sales.
On the 1st May I took screenshots of all my reports. Back then, the dashboard said I sold 311 in the UK, and the month to date said I sold 241.
But there's been a stranger twist this morning. My sales dashboards have been retroactively changed, so that both the old and the shiny new dashboard now say I sold 242 in the UK in the month of April.
So yes, you could say that my sales now match up, but only in an alternative reality where I'm happy for a whole bunch of sales to have mysteriously gone POOF!
I've written to them again (with the screenshots I took showing 311 sales for the UK in April), and I'm wondering what they're going to say. Maybe they're going to suggest that they originally over-counted? wouldn't that be hilarious (not). But they've c*cked up, big-time, as far as I'm concerned, and I think we all deserve a decent explanation.
If they come back to me with an irritating answer, I honestly don't know what I'm going to do. I'm just little old me, and arguments make me stressy. Even now I'm thinking it's time for some yoga and a chamomile tea. But I do think that anyone experiencing the same should get in touch, no matter how irksome it is. And if you've got screenshots, send them to them as well.
Breathe in ... breathe out ...