Author Topic: Good grief!  (Read 1238 times)

Marti Talbott

Good grief!
« on: February 11, 2022, 04:15:00 AM »
I just discovered one of my omnibus was listed under erotica at Amazon. It is defiantly not and when checking my keywords, no way could it have been accidental. I think I'm gonna be sick.

https://www.amazon.com/Marti-Talbotts-Highlander-Omnibus-Books-ebook/dp/B00W0I71SO
Read The Swindler, a historical romance available at:
Amazon, Apple, Google Play, Kobo & Nook
https://www.amazon.com/dp/B08QG5K23
 

LilyBLily

Re: Good grief!
« Reply #1 on: February 11, 2022, 06:07:04 AM »
That stinks. Fight it. :Down:
 

Marti Talbott

Re: Good grief!
« Reply #2 on: February 11, 2022, 06:11:33 AM »
That stinks. Fight it. :Down:
I sent a complaint to KDP contact. Hopefully, they'll fix it.
Read The Swindler, a historical romance available at:
Amazon, Apple, Google Play, Kobo & Nook
https://www.amazon.com/dp/B08QG5K23
 

alhawke

Re: Good grief!
« Reply #3 on: February 11, 2022, 07:12:48 AM »
This happened to me once after I added a new keyword to a book. Make sure you're careful there and check this. They fixed the category after I called Amazon. Hope they fix yours soon.
 

Marti Talbott

Re: Good grief!
« Reply #4 on: February 11, 2022, 08:01:46 AM »
This happened to me once after I added a new keyword to a book. Make sure you're careful there and check this. They fixed the category after I called Amazon. Hope they fix yours soon.
They're fixing it. I need to start drinking. I'm too old to put up with all the nonsense.
Read The Swindler, a historical romance available at:
Amazon, Apple, Google Play, Kobo & Nook
https://www.amazon.com/dp/B08QG5K23
 

Maggie Ann

Re: Good grief!
« Reply #5 on: February 11, 2022, 11:14:47 AM »
That happened to me, as well. I thought I could just point out the error to them, give them the correct categories, and they would fix it. Not so. They want me to jump through some hoops and leap over some hurdles, then navigate a swamp, after which they will kindly consider changing the categories.

I may just wait a month or so, contact them again and hope I get a different rep. If not, I'm just going to leave it.
           
 

Marti Talbott

Re: Good grief!
« Reply #6 on: February 11, 2022, 02:11:35 PM »
That happened to me, as well. I thought I could just point out the error to them, give them the correct categories, and they would fix it. Not so. They want me to jump through some hoops and leap over some hurdles, then navigate a swamp, after which they will kindly consider changing the categories.

I may just wait a month or so, contact them again and hope I get a different rep. If not, I'm just going to leave it.

I've been thinking about that. Who at Amazon has the ability to change a category to erotica? Probably not many people, so I'm guessing it was an unhappy tech employee that changed a bunch of them.  Could be a computer problem, the bots gone off a cliff?
Read The Swindler, a historical romance available at:
Amazon, Apple, Google Play, Kobo & Nook
https://www.amazon.com/dp/B08QG5K23
 

Maggie Ann

Re: Good grief!
« Reply #7 on: February 12, 2022, 05:30:31 AM »
That happened to me, as well. I thought I could just point out the error to them, give them the correct categories, and they would fix it. Not so. They want me to jump through some hoops and leap over some hurdles, then navigate a swamp, after which they will kindly consider changing the categories.

I may just wait a month or so, contact them again and hope I get a different rep. If not, I'm just going to leave it.

I've been thinking about that. Who at Amazon has the ability to change a category to erotica? Probably not many people, so I'm guessing it was an unhappy tech employee that changed a bunch of them.  Could be a computer problem, the bots gone off a cliff?

I'm voting for computer glitch. Were you around when a lot books got dumped into the Christian category? That was a glitch. But I got a couple of bad reviews because of the miscategorization. It got changed back but it took awhile for those reviews to get buried (but not removed).
           
 

Marti Talbott

Re: Good grief!
« Reply #8 on: February 12, 2022, 05:42:54 AM »
That happened to me, as well. I thought I could just point out the error to them, give them the correct categories, and they would fix it. Not so. They want me to jump through some hoops and leap over some hurdles, then navigate a swamp, after which they will kindly consider changing the categories.

I may just wait a month or so, contact them again and hope I get a different rep. If not, I'm just going to leave it.

I've been thinking about that. Who at Amazon has the ability to change a category to erotica? Probably not many people, so I'm guessing it was an unhappy tech employee that changed a bunch of them.  Could be a computer problem, the bots gone off a cliff?

I'm voting for computer glitch. Were you around when a lot books got dumped into the Christian category? That was a glitch. But I got a couple of bad reviews because of the miscategorization. It got changed back but it took awhile for those reviews to get buried (but not removed).

I don't remember that one. Mine have been fixed this morning, so all is well.

So if a computer glitch changed one category to erotica, then it probably is a glitch, but both of my categories were changed and my key words remained the same? Double glitch? And, if a glitch is caused by a computer, such as replacing historical romance with erotica, then wouldn't that category be changed for all books? I guess I'm too literal to understand how it works.
Read The Swindler, a historical romance available at:
Amazon, Apple, Google Play, Kobo & Nook
https://www.amazon.com/dp/B08QG5K23