These are the sort of posts that are appearing. It's very worrying if you are forced to deal with Paypal.
Hi, does anyone know what might possibly be happening with PayPal as a corporation currently and as to why their customer service has gone down the toilet in the last weeks? Are they going bankrupt? Someone taken them over?
I have used them for about 15 years and have never had a situation where phones/chat is not answered and you, a buyer who is the victim of fraud, is now required to spend own money to send fraudulent item back. It’s shocking.
I am receiving emails from PayPal that I have set up an account with an email address that I do not use for PayPal. Someone is obviously trying to use my email address. I even received a message that a credit card was added to the account. I do use that email address for other things, but not PayPal. Because I don’t have an account with that address I cannot log in to message or use any of the Help or contacts on PayPal. I’ve found two different numbers to call, but both eventually hang up on me. It’s ridiculous that there is no way for me to get assistance. I finally found this and decided to give it a try.
I recently found out that PayPal just requires a tracking number from a shipper to deny your money refund, even if the shipper sold you a 7 piece tool set for $45 and shipped you a suction cup worth $1.
Along with all of the others who are disputing your decision to side with a Chinese company who is ripping off everyone around the world.. I am one of those people. I ordered 8 packages of 9 rolls each of Northern Bathroom Tissue in other words toilet paper. What I received was 2 small packages of Chinese gift wrap tissue paper. I wouldn't wipe PAY PALS ass with it. If Pay Pal doesn't choose to do its job and protect the people that have an account with them then please enlighten me pay pal..what the hell good are you? I see nothing good at all!
My account was restricted due to "questionable use" (which they never defined) and they required a ton of private information, such as a photo ID and bank statement, which I wasn't willing to give. So I tried to disconnect my bank account and close my PayPal account, but the PayPal bot will not allow those actions to occur until I "resolve" the issues by giving them the information that I refused to provide. So they're keeping my account open, but restricted, until I give them all the information they need to allow their overseas serfs to steal my identity. I sent my bank an email to let them know that PayPal was NOT authorized to access my account. Paypal has turned into another scam operation.
How exactly do you close your account totally. I am very annoyed and need a full closure. When I go to the place to close my account, I receive a notice to go to customer service. I don't want customer service, I've been 'customer serviced' enough. Long time user but need to get out.
I’m so aggravated with the dispute process. They have to know that Chines companies are ripping us off and make it so hard to either cancel an order once you realize it is not an American company as advertised, return an order or get a refund on an order. I told them numerous times I had pictures proving my claim but never saw the respond to the claim and now my case is declined and they won’t reopen it. Here is what I ordered what I got( top left) and a screenshot of another person with the same issue. I’ve now printed them out to mail to my credit card company but I’ve spent hours online on hold on the phone and am reall fed up. It shouldn’t be so hard and I think PayPal and Facebook need to screen their advertisers better. Adding pictures to warn others