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41
What are Amazon doing now? [Public] / Re: Publishing delay with Amazon ebooks
« Last post by alhawke on October 04, 2024, 11:51:11 AM »
Without. And I've never put a preorder up with over a month before release. Not sure if that matters??

Have you seen delays when the manuscript isn't submitted? It's annoying becuase I could have submitted it if I had thought it'd matter. The body of the book is ready to go too.
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What are Amazon doing now? [Public] / Re: Publishing delay with Amazon ebooks
« Last post by TimothyEllis on October 04, 2024, 11:32:14 AM »
With or without the book content itself?
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What are Amazon doing now? [Public] / Publishing delay with Amazon ebooks
« Last post by alhawke on October 04, 2024, 08:10:13 AM »
Anyone noticing this? Usually I put a new book up and, even during review, an ASIN pops up within a few hours. My newest book is just dragging x48 hrs as "pre-order in review". It's a preorder--not sure if that's the reason? Tomorrow I'll message them as it'll hit their 72hr mark. I've seen delays like this with paperbacks before but not my ebooks.
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Things seem to be better but still not right.

Either sales are not being reported properly, or suddenly people stopped buying abruptly.

But the pre-orders are now there. So that's something.

No response from KDP yet.
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I'm kinda hoping they're not reporting sales. My sales are awful this week.

It's a back end thing.

The estimates graph appears to be accurate. But the download off the same screen, is not.

Edit: Looks like something was fixed.

But sales do seem to be well down. It's not often I get up to find only a single sale showing. But apparently yesterday was the same as well.

So as well as the reports being wonky, something else seems to be going on as well.
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I'm kinda hoping they're not reporting sales. My sales are awful this week.
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I verified there is a serious problem going on.

Data for the US and UK stores seem to be on the estimate graph, but when you download the spreadsheet, all the sales and pre-order data is missing for both stores.

KDP help chat took some convincing, and might be putting in a report. Have to wait and see what comes back.

But yes, there is definitely a problem.

And it's August, when all the truly great KDP problems seem to occur.
48
What are Amazon doing now? [Public] / Re: Book report is currently bugged.
« Last post by TimothyEllis on August 26, 2024, 10:36:09 AM »
That's strange.

Because the KDP data looks accurate to me.

49
What are Amazon doing now? [Public] / Re: Book report is currently bugged.
« Last post by djmills on August 26, 2024, 07:57:21 AM »
I just googled Book Report and got the site.
It had a warning on the page so I guess Liam is aware of it.

"Warning: KDP is inconsistently reporting eBook sales royalties as of August 23rd. Since Book Report relies on KDP's data, this means that your sales data may be incomplete or inaccurate until their spreadsheets become reliable again.

We have contacted KDP support, and they said: "Our technical teams are aware of this problem and are working hard to fix it as soon as possible."

Now off to see what the program actually does. :-)
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For those who use Book Report, the current version isn't working properly.

I just released a new book, and none of the pre-order income is showing up on Book Report at all.

As Liam is on his honeymoon at the moment apparently, I guess it's going to take a while before he notices it, let alone fixes it.

In the meantime, don't trust the figures for the last few days, and from now on until a fix goes in.
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