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51
Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by Lynn on June 10, 2024, 11:58:42 PM »
I keep checking mine to be sure nothing has changed since I first became aware of the paperback issue, but so far everything I've published directly through BN is still there, all my ebooks and my one paperback.

Everything that was CreateSpace is gone now, but nothing that was KDP Print ever showed up there anyway despite expanded distribution at KDP.

It feels like they might be cleaning up their catalogs. But I have no idea why they've decided to include Ingram in that, if they are.

I could guess about D2D and that would be that the surge of books publishing or republishing from the migration from Smashwords is having an effect on listings, maybe even triggering BN to drop them, but it's just a wild guess.
52
Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by Bill Hiatt on June 10, 2024, 10:39:12 PM »
I'd buy that theory, too--except that, as I said, I don't distribute through Ingram, and my paperbacks also disappeared.

That doesn't preclude the possibility that BN had a fight with Ingram. But it does suggest that's not the only issue.

Actually, BN has been erratic with my catalog for a long time. The paperbacks up were mostly the most recently released, but with a couple of odd exceptions. It could have had all of them if it had wanted.

Right now, it has the few ebooks I have wide (one of which has a paperback that I think got recently dropped, which blows my theory that BN was dropping paperbacks for which they couldn't market the ebook). I still have one random paperback up. I also have one audiobook up (distributed by Findaway/Spotify). That one has a paperback that isn't up.

I'd almost rather not be on BN at all than be there in bits and pieces like this. It provides, as Amazon would say, a poor customer experience.

This reminds me a little of Google's periodic decisions to freeze new indies out for a while, except that it's both more general and less consistent.
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Marketing Loft [Public] / Re: More on D2D / Smashwords merger
« Last post by Lynn on June 10, 2024, 02:49:16 PM »
Yes. I tried that but then found out it wouldn't matter since they couldn't actually merge accounts. Supposedly, tools are coming to let us merge things ourselves, but to be frank, I'm not sure what that's going to look like or if it's going to create even more headaches for those of us who attempt it.
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Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by Jeff Tanyard on June 10, 2024, 01:41:02 PM »
All I'm suggesting is B&N could be removing everything from Ingram, rather than trying to control low content specifically.

Or it just might be B&N had a falling out with Ingram and are removing everything from there. Could be B&N told Ingram to stop sending low content and they refused.


That's what this sounds like to me.   :shrug
55
Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by alhawke on June 10, 2024, 12:45:43 PM »
I'm seeing a few places where authors are saying if they have the audiobooks with a trad publisher, the paperbacks aren't coming down.  Others seem to be disappearing...
I have some books that have audio where the paperback is gone.

I also know of a non-Indie author who has one paperback missing. So it's not just Indie.

It's all reminding me of Hoopla, only Hoopla is picky at the start. They don't remove them later. But, similar to Hoopla, my best selling book which is 1st in the series was dropped. So now readers can only pick up paperbacks later in the series. :doh:

I don't see how they're determining all this. I look forward to more news. Thanks to all of you for all the comments and please let me know if you hear more . My greatest wish is be that it all just reverts back to normal tomorrow. It's a nice wish.
56
Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by Lorri Moulton on June 10, 2024, 12:16:10 PM »
I'm seeing a few places where authors are saying if they have the audiobooks with a trad publisher, the paperbacks aren't coming down.  Others seem to be disappearing...
57
Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by Lorri Moulton on June 10, 2024, 12:06:53 PM »
My friend is on vacation, so I checked her paperbacks...they've been disappearing all afternoon.  :icon_sad:

ETA:  This is epic fantasy.
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Marketing Loft [Public] / Re: Missing paperbacks on B&N
« Last post by TimothyEllis on June 10, 2024, 11:45:47 AM »
No response on Quora. Seems none of the people who answer B&N questions know what's happening either.
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Marketing Loft [Public] / Re: More on D2D / Smashwords merger
« Last post by TimothyEllis on June 10, 2024, 11:44:37 AM »
Unfortunately, there was no way for them to know that I was using a different address for both accounts. I doubt my situation is unique, so they probably got a lot of authors who already had accounts caught up in the mess.

But they could have sent out an email giving people the chance to change their email to the same on both sites, before the merge was due to be done.

Or as I suggested earlier, specify the accounts on both so they could be merged.

The fact they didn't is just bad systems analysis planning.
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Marketing Loft [Public] / Re: More on D2D / Smashwords merger
« Last post by Lynn on June 10, 2024, 08:04:06 AM »
Unfortunately, there was no way for them to know that I was using a different address for both accounts. I doubt my situation is unique, so they probably got a lot of authors who already had accounts caught up in the mess.
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