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Writer's Haven => Publisher's Office [Public] => Topic started by: Tafkal on February 17, 2019, 08:29:37 PM

Title: B&N dashboard issues?
Post by: Tafkal on February 17, 2019, 08:29:37 PM

Sigh. So I hate starting one of those threads that say, "My sales have dropped, is it somebody else's fault?" but my B&N dashboard is showing zero activity for the last three days, which is unusual, not to say unheard of, especially since I just ran a huge promo that got me to #3 in the whole store. Anyone else having this issue?

Title: Re: B&N dashboard issues?
Post by: Timothy L. Cerepaka on February 17, 2019, 11:09:15 PM

You're not alone. I know of several other authors (myself included) who are experiencing this same issue. Appears to be some sort of glitch. Might be worth contacting B&N to let them know about it if you haven't already.

Title: Re: B&N dashboard issues?
Post by: Tafkal on February 17, 2019, 11:45:31 PM

Oh, thanks for letting me know. I prefer a glitch to a sales wipeout. grint

Title: Re: B&N dashboard issues?
Post by: 123mlh on February 18, 2019, 12:37:19 AM

Someone posted in a group I'm in that B&N had not reported sales for the last couple of days, so definitely a glitch.

Title: Re: B&N dashboard issues?
Post by: KinkyCat on February 18, 2019, 02:16:14 AM

I'm seeing the same thing, and I haven't been paid yet for the November earnings :evil2:

Title: Re: B&N dashboard issues?
Post by: angela on February 18, 2019, 02:30:46 AM

Same here. They must be oiling the tubes.