Writer Sanctum
Writer's Haven => Marketing Loft [Public] => Topic started by: Gregg Bell on May 27, 2025, 08:53:47 AM
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I got a promo ad with OHFB and when the ad was accepted I got a confirmation email showing what my blurb for the book would look like and if I had any questions to contact them. Well, I noticed there was a typo in the blurb, so I contacted them right away asking for it to be corrected. Several days went by with no response. So I contacted them again about it. No response again. Then a couple days later the promo ran with the typo. I requested that they refund the ad price and they wrote back saying they understood why I was upset and 'sorry for not responding to your previous emails' and they offered a free promo ad, but why accept? I figured. For them to ignore me again if there was an issue? So I disputed the charge with the credit card company.
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No response is a warning not to use them again. :icon_rolleyes:
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I'm so sorry, Gregg. But I'd go ahead and use their free promo ad, but not buy any more of their services. Can't hurt.