Author Topic: Check your series bundles listings  (Read 404 times)

guest141

  • Guest
Check your series bundles listings
« on: November 17, 2018, 02:08:25 PM »
Woke up this morning to find that the bundles listing for one of our series has disappeared. All books available but the bundle option not there. Our other series still has the bundle appearing on all its titles' pages. Have written to Amazon to reinstate -- is anyone else finding this with series bundles?
 

Simon Haynes

Re: Check your series bundles listings
« Reply #1 on: November 17, 2018, 04:15:05 PM »
Yes, it's happened to two of mine. One came back when I emailed them, the other came back by itself.


Also yWriter, free novel-writing software for Windows PCs. (Mac version in progress).
SalesScanner, free KDP/Google Play/Kobo/Smashwords report analyser & aggregator.
 

Robin

Re: Check your series bundles listings
« Reply #2 on: November 17, 2018, 07:33:39 PM »
My series bundle is still there, phew, though one of my stand alones is still missing from the site. I think I'll wait a few more days then contact them.
 

guest141

  • Guest
Re: Check your series bundles listings
« Reply #3 on: November 18, 2018, 08:07:02 PM »
Just got this response from Inga at Amazon:

Hello Geoffrey,

This is Inga at Amazon KDP. I trust this message finds you well.

I'm sorry for any frustration this issue has caused.

I've reached out to our Website team to investigate this and correct the visibility of your Series Detail Page for "The Phyllis Wong Mysteries."

We'll contact you with more information by the end of the day on Friday, November 23 at the very latest.

We greatly appreciate your understanding and patience with this matter Geoffrey.

Soooooo ... let's wait see ...
 

guest141

  • Guest
Re: Check your series bundles listings
« Reply #4 on: November 24, 2018, 09:50:27 AM »
Well Amazon fixed everything about four days ago. They even added a pre-order title to one of the bundles which I wasn't expecting. And all sales are registering as they should. Follow-up was good on this.