Author Topic: Now they tell us! To get follower emails, your book must be on Author Central!  (Read 14542 times)

TimothyEllis

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From the email I just received from Amazon:

Quote
Reach readers with Author Follow
By clicking the "Follow" button on your Amazon Author Page, fans add you as a favorite author, are notified about your new books as they become available, and are more likely to see your new releases while browsing Amazon. To make your books eligible for reader notifications, you must add your books to your Author Central account.

Since when has the follower email been dependent on listing in Author Central? I've never heard that before  :HB

But it does explain timing now. It takes 5 days for a book to be listed on Author Central, plus a couple of days to trigger the email, and thus 7-8 days is the minimum before a follower email goes out.

I still think this is laying it on very thick though, since Amazon policy is "sometime in 60 days after release".
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Simon Haynes

If you put the book up for preorder you can add it to your author central profile. But then your followers are notified of the preorder. (I don't know whether they'll also be notified about the release.)

Mine usually show in my profile the same day (preorder or not).

 

Bill Hiatt

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I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.


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notthatamanda

I follow myself, put my book on Author Central as soon as I had it up for preorder.  Book was released end of Sept.  I never got a notification about it.
Aunt Helen always emails me any notifications she gets on my books.  Nada.
 

Gerri Attrick

Here in the UK, it can take up to 5 days before my book shows up in Author Central, even though I usually claim it straight away.

As for New Release Alerts, the emails go out whenever Amazon gets around to it - which is sometime-never, as far as I've been able to judge.  :HB
 

Shoe



I still think this is laying it on very thick though, since Amazon policy is "sometime in 60 days after release".

Author Central: I think mine went live within 24 hours after I set it up. Subsequent changes appear within hours. New releases appear within ten hours.

New Release Email: It's unpredictable but money in the bank nonetheless. You just don't know when it'll be cashed. Following myself, I usually get a notice two weeks after release, then another follows a week later slightly reconfigured (the first notice features only my book, the second my book with a few typically coming up in my ABs which aren't new).
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angela

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re: preorders - Amazon usually emails followers about my new books 3 times. Twice during preorder and once after release.
 
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HSh

I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.

Same here.  If I don't add to Author Central, it won't get a new release email.  If I do...it might...eventually.   :icon_rolleyes:

I keep hoping they will update things to allow the author to pull the trigger for the release email (not contents of it, of course).  It would make sense, especially if they would like to have more control over promotion. 

Bookbub is pretty damn good about new release emails.

Perhaps pre-orders really are the way to go, if that affects Amazon's new release emails, but I'm still not sure they'd do the same for every author there.  It often appears quite random.  And I'm also not certain I want to change my whole strategy for something that might not happen anyway.
 
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notthatamanda

As far as I know they never sent a release notification for my book, not for the preorder, and not for the release.  I didn't get one, and no one told me they got one.  They ordered a case of the hardcovers though.
 

Simon Haynes

Yeah, I didn't actually want the prerelease email going out to my predominantly scifi/comedy readers.  I was hoping to get a few preorders from readers in the actual genre of the new release first.

Still, I'm advertising the new one pretty heavily, targeting similar books, and the 'also viewed' on mine is starting to fill out with matching titles. Hopefully that will do the trick.

 

JRTomlin

Good lord. I had no idea. I am behind in adding novels to Author Central. *runs to add last several novels*

🤦
 

Bill Hiatt

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I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.

Same here.  If I don't add to Author Central, it won't get a new release email.  If I do...it might...eventually.   :icon_rolleyes:

I keep hoping they will update things to allow the author to pull the trigger for the release email (not contents of it, of course).  It would make sense, especially if they would like to have more control over promotion. 

Bookbub is pretty damn good about new release emails.

Perhaps pre-orders really are the way to go, if that affects Amazon's new release emails, but I'm still not sure they'd do the same for every author there.  It often appears quite random.  And I'm also not certain I want to change my whole strategy for something that might not happen anyway.
I see the Amazon follower system as support for the theory that lack of attention is more likely to be the cause of Amazon's problems than actual malice. The system as constituted doesn't benefit anyone much--including Amazon.

In the beginning, Amazon gave authors choices (send or not send, include some small original text or not) and then sent out the emails promptly (like within a week or two at most). As time went on, Amazon took away any kind of author choices and make the email rates erratic. Maybe Amazon is trying to encourage preorders, maybe not. It would be nice if there was a statement to that effect rather than yet another guessing game. It would also be nice if we knew how many followers we had. I don't expect detailed demographics, but raw numbers would be nice. It's hard to know whether the program is valuable or not without data like that.

One can only ask fans to do so much. I've never felt motivated to ask fans to follow me on Amazon. These days, I have to fight the impulse to tell them not to follow me.

Amazon would make more sales if it ran the system in a reasonable way. It would also make it more important to authors, which would be more encouragement for authors to encourage their fans to follow, which would in turn make even more sales. Instead, we have this mess that probably makes far fewer sales and provides little incentive for authors to support.


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JRTomlin

If Amazon wants to encourage preorders, they need to make them benefit authors (which I don't feel they currently do) and give us some flexibility such as changing the schedule, which Kobo allows.
 

RPatton

I completely forgot we could send out the new release announcements.
 

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I completely forgot we could send out the new release announcements.
Yeah, it's been quite a while, but it was in our control in the beginning.


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Bill Hiatt

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If Amazon wants to encourage preorders, they need to make them benefit authors (which I don't feel they currently do) and give us some flexibility such as changing the schedule, which Kobo allows.
Exactly!

Every other outlet gives you a nice ranking surge on release day (when all the preorders become sales). Amazon dilutes that effect by plugging each preorder into ranking as soon as it occurs. If you have a flood of pre-orders, that might be okay, but I suspect most of us have a more modest stream. Also, there were some notable screw-ups early in the process in which Amazon sent out the wrong copy of the book. That was enough to scare me away, though I suppose submitting only when the final draft was done would avoid any possible issue of that kind.

We do have the possibility of getting also-boughts on day 1. Otherwise, I don't see a point in it, either. And I'm sure why Amazon would be eager to favor it. What does Amazon really get out of it?


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notthatamanda

I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.

Same here.  If I don't add to Author Central, it won't get a new release email.  If I do...it might...eventually.   :icon_rolleyes:

I keep hoping they will update things to allow the author to pull the trigger for the release email (not contents of it, of course).  It would make sense, especially if they would like to have more control over promotion. 

Bookbub is pretty damn good about new release emails.

Perhaps pre-orders really are the way to go, if that affects Amazon's new release emails, but I'm still not sure they'd do the same for every author there.  It often appears quite random.  And I'm also not certain I want to change my whole strategy for something that might not happen anyway.
I see the Amazon follower system as support for the theory that lack of attention is more likely to be the cause of Amazon's problems than actual malice. The system as constituted doesn't benefit anyone much--including Amazon.

In the beginning, Amazon gave authors choices (send or not send, include some small original text or not) and then sent out the emails promptly (like within a week or two at most). As time went on, Amazon took away any kind of author choices and make the email rates erratic. Maybe Amazon is trying to encourage preorders, maybe not. It would be nice if there was a statement to that effect rather than yet another guessing game. It would also be nice if we knew how many followers we had. I don't expect detailed demographics, but raw numbers would be nice. It's hard to know whether the program is valuable or not without data like that.

One can only ask fans to do so much. I've never felt motivated to ask fans to follow me on Amazon. These days, I have to fight the impulse to tell them not to follow me.

Amazon would make more sales if it ran the system in a reasonable way. It would also make it more important to authors, which would be more encouragement for authors to encourage their fans to follow, which would in turn make even more sales. Instead, we have this mess that probably makes far fewer sales and provides little incentive for authors to support.
How would taking away new release email control encourage preorders?  I know you're just guessing, but I can't wrap my head around that one.

I'd like to know how many followers I have on Amazon, just cause.  Always nice to see a number go up.

I ask people at the end of my books to follow me on Amazon, Bookbub, or Books2Read (which hasn't been working at all lately).  No idea if they do or not.

Preorders can be set out six months in advance and moved in now correct?  More margin for making sure the right file is up.  I enjoyed my first preorder on my latest book.  I tested some AMS ads and actually got sales, which shocked me.  And I had 15+ pages of also boughts on release day.
 

Bill Hiatt

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I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.

Same here.  If I don't add to Author Central, it won't get a new release email.  If I do...it might...eventually.   :icon_rolleyes:

I keep hoping they will update things to allow the author to pull the trigger for the release email (not contents of it, of course).  It would make sense, especially if they would like to have more control over promotion. 

Bookbub is pretty damn good about new release emails.

Perhaps pre-orders really are the way to go, if that affects Amazon's new release emails, but I'm still not sure they'd do the same for every author there.  It often appears quite random.  And I'm also not certain I want to change my whole strategy for something that might not happen anyway.
I see the Amazon follower system as support for the theory that lack of attention is more likely to be the cause of Amazon's problems than actual malice. The system as constituted doesn't benefit anyone much--including Amazon.

In the beginning, Amazon gave authors choices (send or not send, include some small original text or not) and then sent out the emails promptly (like within a week or two at most). As time went on, Amazon took away any kind of author choices and make the email rates erratic. Maybe Amazon is trying to encourage preorders, maybe not. It would be nice if there was a statement to that effect rather than yet another guessing game. It would also be nice if we knew how many followers we had. I don't expect detailed demographics, but raw numbers would be nice. It's hard to know whether the program is valuable or not without data like that.

One can only ask fans to do so much. I've never felt motivated to ask fans to follow me on Amazon. These days, I have to fight the impulse to tell them not to follow me.

Amazon would make more sales if it ran the system in a reasonable way. It would also make it more important to authors, which would be more encouragement for authors to encourage their fans to follow, which would in turn make even more sales. Instead, we have this mess that probably makes far fewer sales and provides little incentive for authors to support.
How would taking away new release email control encourage preorders?  I know you're just guessing, but I can't wrap my head around that one.

I'd like to know how many followers I have on Amazon, just cause.  Always nice to see a number go up.

I ask people at the end of my books to follow me on Amazon, Bookbub, or Books2Read (which hasn't been working at all lately).  No idea if they do or not.

Preorders can be set out six months in advance and moved in now correct?  More margin for making sure the right file is up.  I enjoyed my first preorder on my latest book.  I tested some AMS ads and actually got sales, which shocked me.  And I had 15+ pages of also boughts on release day.
In fact, my comment was intended as a response to the first part of HSh's comment. (I'm sometimes to0 lazy to cut out everything except the piece I'm responding to.) So the first of part you bolded, as you noticed, has nothing to do with preorders. The whole comment is a statement about how useless the Amazon follower system is. The preorder statement (second bolded sentence) should probably have been preceded by a paragraph break, as it's a separate thought. It's basically just the wish that Amazon would say how the system operates instead of letting us take wild guesses.


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ashleycapes

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Most recently I got the announcement 5 days after the release date, which was quite fast compared to other times. Still hard to see the rhyme or reason to it, yeah

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notthatamanda

I'm not sure that really explains the variations I've seen. I always claim my book on Author Central right away, but the amount of time between that and the new release email varies considerably.

Same here.  If I don't add to Author Central, it won't get a new release email.  If I do...it might...eventually.   :icon_rolleyes:

I keep hoping they will update things to allow the author to pull the trigger for the release email (not contents of it, of course).  It would make sense, especially if they would like to have more control over promotion. 

Bookbub is pretty damn good about new release emails.

Perhaps pre-orders really are the way to go, if that affects Amazon's new release emails, but I'm still not sure they'd do the same for every author there.  It often appears quite random.  And I'm also not certain I want to change my whole strategy for something that might not happen anyway.
I see the Amazon follower system as support for the theory that lack of attention is more likely to be the cause of Amazon's problems than actual malice. The system as constituted doesn't benefit anyone much--including Amazon.

In the beginning, Amazon gave authors choices (send or not send, include some small original text or not) and then sent out the emails promptly (like within a week or two at most). As time went on, Amazon took away any kind of author choices and make the email rates erratic. Maybe Amazon is trying to encourage preorders, maybe not. It would be nice if there was a statement to that effect rather than yet another guessing game. It would also be nice if we knew how many followers we had. I don't expect detailed demographics, but raw numbers would be nice. It's hard to know whether the program is valuable or not without data like that.

One can only ask fans to do so much. I've never felt motivated to ask fans to follow me on Amazon. These days, I have to fight the impulse to tell them not to follow me.

Amazon would make more sales if it ran the system in a reasonable way. It would also make it more important to authors, which would be more encouragement for authors to encourage their fans to follow, which would in turn make even more sales. Instead, we have this mess that probably makes far fewer sales and provides little incentive for authors to support.
How would taking away new release email control encourage preorders?  I know you're just guessing, but I can't wrap my head around that one.

I'd like to know how many followers I have on Amazon, just cause.  Always nice to see a number go up.

I ask people at the end of my books to follow me on Amazon, Bookbub, or Books2Read (which hasn't been working at all lately).  No idea if they do or not.

Preorders can be set out six months in advance and moved in now correct?  More margin for making sure the right file is up.  I enjoyed my first preorder on my latest book.  I tested some AMS ads and actually got sales, which shocked me.  And I had 15+ pages of also boughts on release day.
In fact, my comment was intended as a response to the first part of HSh's comment. (I'm sometimes to0 lazy to cut out everything except the piece I'm responding to.) So the first of part you bolded, as you noticed, has nothing to do with preorders. The whole comment is a statement about how useless the Amazon follower system is. The preorder statement (second bolded sentence) should probably have been preceded by a paragraph break, as it's a separate thought. It's basically just the wish that Amazon would say how the system operates instead of letting us take wild guesses.
Thanks, I thought I was missing something obvious.
 

Bill Hiatt

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No, you weren't. I was just providing an example for the thread on revision illustrating how it is sometimes necessary. grint


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She-la-te-da

I don't think it matters. I've gotten the email from a book I hadn't gotten on Author Central yet, and none from books that were claimed, promptly or not. Sometimes the email comes six months or more, touting a "new release".

At this point, I don't bother worrying about it. Since I have no idea how many people might be affected, it's about as useful as shooting up into the air and hoping to hit a rabbit.
I write various flavors of speculative fiction. This is my main pen name.

 

Post-Doctorate D

The bigger question is why is Author Central separate from Kindle Direct Publishing?  Why a bookshelf here and a list of books there?  Why not have it all be under one dashboard with one login?
"To err is human but to really foul things up requires AI."
 

notthatamanda

Maybe because the bookshelf belongs to the publisher and the publisher could represent more than one author?
Just guessing. Having it all in one place would be easier for me too.
 

lea_owens

As far as Author Central and our KDP bookshelf being separate, it makes sense for those who write in very different genres and who might not want one audience to know about the other genre. For instance, an author might write sweet Christian romance under one name, and LGBT erotica under another - fine when he/she sees them all together on their bookshelf, but if they all appeared together on their publicly viewed Author Central, I do predict an issue.
 

Bill Hiatt

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As far as Author Central and our KDP bookshelf being separate, it makes sense for those who write in very different genres and who might not want one audience to know about the other genre. For instance, an author might write sweet Christian romance under one name, and LGBT erotica under another - fine when he/she sees them all together on their bookshelf, but if they all appeared together on their publicly viewed Author Central, I do predict an issue.
I haven't written under different pen names, but wouldn't that solve the problem? Anyway, is there a publicly viewable Author Central? I thought only the author could log in and see what was on the dashboard.  Or am I misunderstanding what you're saying?


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notthatamanda

The author bio is posted via author central, isn't it? So separate pen names need separate author pages.
 

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The author bio is posted via author central, isn't it? So separate pen names need separate author pages.
Yes, that's true. But you can manage up to three author pages (different pen names) from one Author Central account. https://authorcentral.amazon.com/gp/help?topicID=200620850

It's true that some people probably have more than three. Perhaps Author Central needs to modernized to accommodate such situations. It seems as if it should be possible to adjust AC to permit a dashboard merger with KDP. Part of Amazon's problem is that it operates like a whole bunch of little companies instead of like one big one. There are a lot of structures in place that could be combined or at least restructured to work better together.


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notthatamanda

Oh I didn't realize that. Not that I am planning on using other names. I don't really want to risk any issues that could come if they try to merge it. If I had one wish, just let me know the number of followers I have. I'm really curious.
 

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Oh I didn't realize that. Not that I am planning on using other names. I don't really want to risk any issues that could come if they try to merge it. If I had one wish, just let me know the number of followers I have. I'm really curious.
I've always been curious about that. Less so, though, now that the new release emails are so erratic. There are days when I toy with the idea of actively discouraging people from following me on Amazon. :hehe


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notthatamanda

I say follow me on Amazon, Bookbub, or Books2Read.
 

Lynn

Author central will only accommodate three pen names. If you want more, you have to open another author central account with a different email address. I emailed support about that a long, long time ago. I never did need a second account, but at the time, I thought maybe I would. :)

Author central is separate from KDP for the simple reason that any author can get an author central account, even if they don't have a KDP account and/or never intend to get one. That works for authors who are traditionally published and don't want a KDP account. I think KDP came after author central, not the other way around.
Don't rush me.
 

Post-Doctorate D

I still don't see why it couldn't be all one dashboard.  If you're not a KDP author, you wouldn't have access to KDP stuff unless you sign up.  And, if you are, no need to worry about where you need to change what.  It would all be in one place.  As for pen names, there's no technical reason one dashboard can't handle three, six, twelve or who knows how many pen names.

As for publishers, I don't see why they couldn't have a publisher designation and then the publisher be able to add different users (i.e., authors) that would have access only to their data.  Plenty of places do that now.  Like family plans on cell phones.  The bill payer can access bills and so forth, and individual members can log in to see their data usage and whatnot but not see the bill.

This isn't terrible difficult stuff.  Think of sites like forums which have different user levels.  This sort of thing was done way back in the 1990s, probably before.

In some ways, Amazon is a very haphazard organization where things are just thrown at the wall to see what sticks and then there is no effort to tie things together in a sensible way.  This is where competitors could jump in to take advantage of things.  Unfortunately, the ones that have the smarts to compete probably don't have the money and the ones that have the money seemingly don't have the smarts.

Mind you, I'm not staking an anti-Amazon position here.  I just think they could use some genuine competition.
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Lynn


Mind you, I'm not staking an anti-Amazon position here.  I just think they could use some genuine competition.

That's the truth. I've gotten very annoyed with amazon over the last several years after being one of those people who told everyone I know how great amazon was (as a customer). Almost the only thing I buy there anymore is digital. I just can't be bothered wading through the flea market of junk that always comes up.

Case in point, my daughter sent me a link for a gift she wanted and I went to buy it and the Amazon new listing was four down on the other sellers page and it was a penny difference but would arrive three days earlier and the marketplace seller still had the buy button.

Absolute idiocy. The only reason that makes sense at all is if Amazon makes more money selling marketplace stuff to their customers than selling their own stuff. And of course, that's true. I am a disillusioned amazon customer. If it weren't for digital, I wouldn't be a customer at all anymore. Truly, the wide array of digital content is the only thing keeping me there. Get rid of that and as far as I'm concerned, Amazon will cease to exist for me.
Don't rush me.
 

Post-Doctorate D

That's the truth. I've gotten very annoyed with amazon over the last several years after being one of those people who told everyone I know how great amazon was (as a customer). Almost the only thing I buy there anymore is digital. I just can't be bothered wading through the flea market of junk that always comes up.

There was an item I wanted and I put it in my shopping cart.  I figured I would get some gift cards for Christmas so I didn't buy right away.  It went from available to not available to available from a different seller but used to available to available from a different seller but at a higher price to not available.  I did get gift cards but then the item was no longer available.  Then it was.  Then it wasn't.  I ordered it somewhere else at a higher price.  And then it became available on Amazon again.

:shrug
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Author central will only accommodate three pen names. If you want more, you have to open another author central account with a different email address. I emailed support about that a long, long time ago. I never did need a second account, but at the time, I thought maybe I would. :)

Author central is separate from KDP for the simple reason that any author can get an author central account, even if they don't have a KDP account and/or never intend to get one. That works for authors who are traditionally published and don't want a KDP account. I think KDP came after author central, not the other way around.
You mean that trad authors use author central to get features like an author page? I never thought about that. I guess I assumed that Amazon had a separate arrangement for trad publishers that didn't involve an author central account, but there's really no way to tell from the front end. The trad author pages certainly look the same as ours.


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Lynn


You mean that trad authors use author central to get features like an author page? I never thought about that. I guess I assumed that Amazon had a separate arrangement for trad publishers that didn't involve an author central account, but there's really no way to tell from the front end. The trad author pages certainly look the same as ours.

Yeah, only way to get a page is to prove you're the author or have the right to represent the author. It's for authors, not publishers, generally speaking. :D That's what I was led to understand.
Don't rush me.