Author Topic: Sales websites & required disabled consumer access  (Read 1725 times)

Hopscotch

Sales websites & required disabled consumer access
« on: February 19, 2021, 01:11:50 AM »
Is this a potential problem for those WSers selling from their own websites?  A news article today (URL below) describes how disabled consumers can sue owners of websites that are not ADA (Americans with Disabilities Act) compliant.

Eg, a disabled person “uses a screenreader to use the Internet and claims [a] store’s website lacked coding that would communicate with her software. This excluded her from shopping on the website, which is a violation of the Americans with Disabilities Act, according to the lawsuit.” 

So far this requirement only seems to apply to “websites that are connected to a physical store."  But some of the ADA website requirements listed in the article look more expansive:

https://www.wfla.com/8-on-your-side/better-call-behnken/businesses-sitting-ducks-for-lawsuits-because-websites-arent-ada-compliant/?dicbo=v1-f6dc73bb78ca5d057df45058aaec4701-00b0570d35a1aa8d3d6a049bcb60cfa0ab-gnsgenrrgyywilldmnrgiljugntdeljymy4diljrmi3timlehbqwey3bme
 

Post-Doctorate D

Re: Sales websites & required disabled consumer access
« Reply #1 on: February 19, 2021, 03:08:01 AM »
I warned about this last year or the year before, to largely deaf ears.  Currently, they mainly target sites that sell things but, from what I remember from a lawyer who did a webinar on this, if you have any kind of website, even a personal blog, you best make sure it is ADA compliant.  It also extends to every piece of content on your website: PDFs must be compliant, videos must have closed captioning (not just transcripts), etc.
"To err is human but to really foul things up requires AI."